Hotel Villa Mercedes Palenque, Palenque
About the Hotel
Hotel Villa Mercedes Palenque is set in a tropical garden environment, reflecting the natural beauty of the surrounding jungle. The hotel features stunning stone elements, gorgeous gardens, and magnificent fireplaces, creating a unique ambiance. Situated just five minutes from the archaeological site of Palenque, it offers guests proximity to both cultural and natural attractions. This family-friendly hotel boasts a variety of amenities and services designed for discerning travelers.
Location
Hotel Villa Mercedes Palenque is conveniently located just a 15-minute drive from Palenque Airport, facilitating easy access for travelers. The hotel is also situated near cultural and natural attractions, such as Aluxes Eco Park and Palenque National Park. Transportation services, including a roundtrip airport shuttle, enhance guests' experience by providing them with reliable options to explore the area's rich heritage and stunning scenery.
Rooms
The hotel comprises 92 air-conditioned rooms located in charming thatched buildings. Each room features modern amenities such as flat-screen TVs, safety deposit boxes, and complimentary wireless internet. Private bathrooms include rainfall showerheads and complimentary toiletries for added convenience. Guests have options for rooms with king-size or double beds, catering to various needs and preferences.
Eat & Drink
La Foresta, the hotel's specialty restaurant, serves traditional Mexican and international dishes in a picturesque setting. The restaurant features a bar/lounge with garden views, enhancing the dining experience. For those seeking relaxation, a poolside bar with a terrace, loungers, and hammocks is available, allowing guests to enjoy refreshments in a serene atmosphere. Daily complimentary receptions offer opportunities for mingling and sampling local flavors.
Leisure & Business
Guests can unwind at two outdoor pools, while a fully equipped fitness center supports their workout routines. The property's full-service spa, Villa Mercedes Spa/Maya, offers a variety of massage treatments and traditional Maya temazcal experiences. Meeting facilities, including a conference center and a dedicated event planning staff, are available for business functions and special occasions.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Massage
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The room, though lacking washcloths, was located in a quiet area within the resort. The service was a bit of a letdown, with some unfriendly staff members, but there were also helpful and friendly individuals. The location was excellent, close to the ruins and offering a natural ambience with wildlife sightings. Dining had decent options, but the dining area lacked comfort. Overall, it was a stay with ups and downs.
I was thrilled with the location of this hotel, being so close to the pool and terrace and only a short distance from the fascinating archaeological sites that Mexico is famous for. The rooms were lovely, with spacious bathrooms just outside, and the special consideration for my request was unexpected and greatly appreciated. Unfortunately, the dining experience left much to be desired, but overall, it was a delightful stay.
The hotel rooms were beautifully simple, clean, and quiet, with the stunning grounds making up for any lack of a view. The service was a mix of weird interactions and incredibly kind gestures, ensuring a unique experience. The location was great for exploring the nearby historical sites and enjoying the tropical rainforest setting. The dining experience, while good, could have been more comfortable due to the warm dining area. Overall, a charming stay with a few quirks.
The hotel rooms were very spacious, clean, and extremely comfortable, providing a relaxing stay. However, some aspects of the service were lacking in friendliness and convenience. The location offered beautiful surroundings but had drawbacks, and the dining options were somewhat underwhelming. Overall, a pleasant stay with room for improvement.
The hotel's location was perfect, with a fantastic pool area and direct access to howler monkey sounds right outside our room. While some service aspects were lacking friendliness and organization, the room comfort and A/C were top-notch. Dining options were somewhat limited, but the convenient location and pool quality made up for it.