logo

Hotel Villa Mercedes Palenque, Palenque

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From106US$ /night
Check-in
09Apr2025
Check-out
10Apr2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960

Hotel Villa Mercedes Palenque is set in a tropical garden environment, reflecting the natural beauty of the surrounding jungle. The hotel features stunning stone elements, gorgeous gardens, and magnificent fireplaces, creating a unique ambiance. Situated just five minutes from the archaeological site of Palenque, it offers guests proximity to both cultural and natural attractions. This family-friendly hotel boasts a variety of amenities and services designed for discerning travelers.

Location

Hotel Villa Mercedes Palenque is conveniently located just a 15-minute drive from Palenque Airport, facilitating easy access for travelers. The hotel is also situated near cultural and natural attractions, such as Aluxes Eco Park and Palenque National Park. Transportation services, including a roundtrip airport shuttle, enhance guests' experience by providing them with reliable options to explore the area's rich heritage and stunning scenery.

Rooms

The hotel comprises 92 air-conditioned rooms located in charming thatched buildings. Each room features modern amenities such as flat-screen TVs, safety deposit boxes, and complimentary wireless internet. Private bathrooms include rainfall showerheads and complimentary toiletries for added convenience. Guests have options for rooms with king-size or double beds, catering to various needs and preferences.

Eat & Drink

La Foresta, the hotel's specialty restaurant, serves traditional Mexican and international dishes in a picturesque setting. The restaurant features a bar/lounge with garden views, enhancing the dining experience. For those seeking relaxation, a poolside bar with a terrace, loungers, and hammocks is available, allowing guests to enjoy refreshments in a serene atmosphere. Daily complimentary receptions offer opportunities for mingling and sampling local flavors.

Leisure & Business

Guests can unwind at two outdoor pools, while a fully equipped fitness center supports their workout routines. The property's full-service spa, Villa Mercedes Spa/Maya, offers a variety of massage treatments and traditional Maya temazcal experiences. Meeting facilities, including a conference center and a dedicated event planning staff, are available for business functions and special occasions.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
27 m² 
Bed options:
1 King Size Bed
Garden view
Coffee machine
Air conditioning
Check Prices
King Room
Max:
2 persons
27 m² 
Bed options:
1 King Size Bed
Garden view
Coffee machine
Air conditioning
Check Prices
Double Room
Max:
2 persons
27 m² 
Bed options:
2 Double beds
Lake view
Coffee machine
Air conditioning
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center
Palenque 1.8 mi
Airports
Aeropuerto de Palenque (PQM) 4.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Massage
  • Public Bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960
Map view
Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960
Nearby
Parks
Aluxes Eco Park
900 ft
Palenque-Ruinas
800 ft
Restaurants
Restaurante Bajlum
700 ft
Carretera a Ruinas de Palenque Km. 2.8

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.8
Location
8.6
Service
6.8
Dining
6.6
Guest reviews
7.4/10
based on 5 reviews
8.9
8.9/10 based on 823 reviews
Dale
United States of America, April  2024
7.6/10

My stay at the hotel was a mixed experience. The room, though lacking washcloths, was located in a quiet area within the resort. The service was a bit of a letdown, with some unfriendly staff members, but there were also helpful and friendly individuals. The location was excellent, close to the ruins and offering a natural ambience with wildlife sightings. Dining had decent options, but the dining area lacked comfort. Overall, it was a stay with ups and downs.

Rooms
7.0
Our room came with minimal amenities like one luggage rack but lacked washcloths. It was situated in a peculiar back block despite the low season.
Service
7.0
Some staff members were not very friendly, but others were really helpful and accommodating, even honoring special requests unexpectedly.
Location
9.0
The location was excellent, offering a relaxing nature-filled setting close to the ruins, a highlight of Palenque.
Dining
7.0
The dining options were decent, with a good variety available on most days. However, the dining area lacked a comfortable atmosphere for enjoying meals.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
Randy
United States of America, January  2024
8.2/10

I was thrilled with the location of this hotel, being so close to the pool and terrace and only a short distance from the fascinating archaeological sites that Mexico is famous for. The rooms were lovely, with spacious bathrooms just outside, and the special consideration for my request was unexpected and greatly appreciated. Unfortunately, the dining experience left much to be desired, but overall, it was a delightful stay.

Rooms
8.0
The rooms were directly at the front of our room and had nice-sized bathrooms.
Service
9.0
I was pleasantly surprised by the staff's willingness to honor my special request, and the excellent mojitos mixed added to the positive experience.
Location
9.0
The location was ideal, very close to Aluxes Ecopark Zoo and just a short ride to the beautiful Maya pyramids and jungles.
Dining
7.0
The dining experience was a bit disappointing with limited buffet options, but the homemade ice cream was a nice touch.
Facilities
8.0
The hotel had ceiling fans and nice pool area.
William
United States of America, December  2023
7.6/10

The hotel rooms were beautifully simple, clean, and quiet, with the stunning grounds making up for any lack of a view. The service was a mix of weird interactions and incredibly kind gestures, ensuring a unique experience. The location was great for exploring the nearby historical sites and enjoying the tropical rainforest setting. The dining experience, while good, could have been more comfortable due to the warm dining area. Overall, a charming stay with a few quirks.

Rooms
7.0
The rooms were simple, clean, and comfortable, though somewhat smelly.
Service
7.0
The service was a mix of weird interactions and incredibly kind gestures.
Location
9.0
The hotel is in a great location very close to Palenque Maya historical site in a tropical rainforest setting.
Dining
7.0
The dining was good, especially the made-to-order omelettes, but the dining area was too warm.
Facilities
8.0
The hotel offered standard facilities with notable dining options.
Simon
United Kingdom, December  2023
6.8/10

The hotel rooms were very spacious, clean, and extremely comfortable, providing a relaxing stay. However, some aspects of the service were lacking in friendliness and convenience. The location offered beautiful surroundings but had drawbacks, and the dining options were somewhat underwhelming. Overall, a pleasant stay with room for improvement.

Rooms
9.0
The rooms were very big, clean, and comfortable, offering a great place to relax.
Service
6.0
The service at the reception desk could be more friendly and accommodating, with some staff appearing grumpy at times.
Location
7.0
The location boasts beautiful surroundings and easy access to nature, but it had some drawbacks affecting the overall experience.
Dining
5.0
The dining experience was somewhat disappointing with limited variety and ambiance concerns.
Facilities
7.0
The facilities provided all necessary amenities for a comfortable stay, but there was room for improvement.
Ben
United Kingdom, June  2023
7.2/10

The hotel's location was perfect, with a fantastic pool area and direct access to howler monkey sounds right outside our room. While some service aspects were lacking friendliness and organization, the room comfort and A/C were top-notch. Dining options were somewhat limited, but the convenient location and pool quality made up for it.

Rooms
8.0
The rooms were comfortable with a ceiling fan and great A/C.
Service
5.0
Some service aspects were not very friendly and lacked organization.
Location
9.0
The location was excellent with a fantastic pool for swimming laps.
Dining
7.0
Dining options were somewhat limited.
Facilities
The hotel offered excellent facilities overall.
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
09Apr2025
Check-out
10Apr2025
Rooms and Guests2 Guests, 1 room