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Hotel Villa Mercedes Palenque, Palenque

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From67US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
27 m² 
Bed options:
1 King-size bed
Garden view
Coffee machine
Air conditioning
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Double Room Two Double Beds
Max:
2 persons
27 m² 
Bed options:
2 Double beds
Lake view
Coffee machine
Air conditioning
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Superior Double Room
Max:
2 persons
27 m² 
Bed options:
2 Double beds
Garden view
Coffee machine
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Palenque 2.9 km
Airports
Aeropuerto de Palenque (PQM) 6.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Massage
  • Public Bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960
Map view
Carretera Palenque Ruinas Km 2.9, Palenque, Mexico, 29960
Nearby
Park
Aluxes Eco Park
250 m
Palenque-Ruinas
240 m
Restaurants
Restaurante Bajlum
200 m
Carretera a Ruinas de Palenque Km. 2.8

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.8
Location
8.6
Service
6.8
Dining
6.6
Guest reviews
7.4/10
based on 5 reviews
8.9
8.9/10 based on 820 reviews
Dale
United States, April  2024
7.6/10

My stay at the hotel was a mixed experience. The room, though lacking washcloths, was located in a quiet area within the resort. The service was a bit of a letdown, with some unfriendly staff members, but there were also helpful and friendly individuals. The location was excellent, close to the ruins and offering a natural ambience with wildlife sightings. Dining had decent options, but the dining area lacked comfort. Overall, it was a stay with ups and downs.

Rooms
7.0
Our room came with minimal amenities like one luggage rack but lacked washcloths. It was situated in a peculiar back block despite the low season.
Service
7.0
Some staff members were not very friendly, but others were really helpful and accommodating, even honoring special requests unexpectedly.
Location
9.0
The location was excellent, offering a relaxing nature-filled setting close to the ruins, a highlight of Palenque.
Dining
7.0
The dining options were decent, with a good variety available on most days. However, the dining area lacked a comfortable atmosphere for enjoying meals.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
Randy
United States, January  2024
8.2/10

I was thrilled with the location of this hotel, being so close to the pool and terrace and only a short distance from the fascinating archaeological sites that Mexico is famous for. The rooms were lovely, with spacious bathrooms just outside, and the special consideration for my request was unexpected and greatly appreciated. Unfortunately, the dining experience left much to be desired, but overall, it was a delightful stay.

Rooms
8.0
The rooms were directly at the front of our room and had nice-sized bathrooms.
Service
9.0
I was pleasantly surprised by the staff's willingness to honor my special request, and the excellent mojitos mixed added to the positive experience.
Location
9.0
The location was ideal, very close to Aluxes Ecopark Zoo and just a short ride to the beautiful Maya pyramids and jungles.
Dining
7.0
The dining experience was a bit disappointing with limited buffet options, but the homemade ice cream was a nice touch.
Facilities
8.0
The hotel had ceiling fans and nice pool area.
William
United States, December  2023
7.6/10

The hotel rooms were beautifully simple, clean, and quiet, with the stunning grounds making up for any lack of a view. The service was a mix of weird interactions and incredibly kind gestures, ensuring a unique experience. The location was great for exploring the nearby historical sites and enjoying the tropical rainforest setting. The dining experience, while good, could have been more comfortable due to the warm dining area. Overall, a charming stay with a few quirks.

Rooms
7.0
The rooms were simple, clean, and comfortable, though somewhat smelly.
Service
7.0
The service was a mix of weird interactions and incredibly kind gestures.
Location
9.0
The hotel is in a great location very close to Palenque Maya historical site in a tropical rainforest setting.
Dining
7.0
The dining was good, especially the made-to-order omelettes, but the dining area was too warm.
Facilities
8.0
The hotel offered standard facilities with notable dining options.
Simon
United Kingdom, December  2023
6.8/10

The hotel rooms were very spacious, clean, and extremely comfortable, providing a relaxing stay. However, some aspects of the service were lacking in friendliness and convenience. The location offered beautiful surroundings but had drawbacks, and the dining options were somewhat underwhelming. Overall, a pleasant stay with room for improvement.

Rooms
9.0
The rooms were very big, clean, and comfortable, offering a great place to relax.
Service
6.0
The service at the reception desk could be more friendly and accommodating, with some staff appearing grumpy at times.
Location
7.0
The location boasts beautiful surroundings and easy access to nature, but it had some drawbacks affecting the overall experience.
Dining
5.0
The dining experience was somewhat disappointing with limited variety and ambiance concerns.
Facilities
7.0
The facilities provided all necessary amenities for a comfortable stay, but there was room for improvement.
Ben
United Kingdom, June  2023
7.2/10

The hotel's location was perfect, with a fantastic pool area and direct access to howler monkey sounds right outside our room. While some service aspects were lacking friendliness and organization, the room comfort and A/C were top-notch. Dining options were somewhat limited, but the convenient location and pool quality made up for it.

Rooms
8.0
The rooms were comfortable with a ceiling fan and great A/C.
Service
5.0
Some service aspects were not very friendly and lacked organization.
Location
9.0
The location was excellent with a fantastic pool for swimming laps.
Dining
7.0
Dining options were somewhat limited.
Facilities
The hotel offered excellent facilities overall.
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Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room